Frequently Asked Questions
Everything you need to know about shopping with Face to Face Games.
How long does shipping take for apparel orders?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn, unwashed clothing with original tags still attached. Please note that items marked as 'Final Sale' are not eligible for return.
How do I determine the right size for me?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your clothing materials sustainably sourced?
We are committed to quality and ethics. Many of our collections utilize organic cotton and recycled polyesters. Specific material details can be found in the product description of each item.